OUR 100% CUSTOMER GUARANTEE
At Small Town Dusk®, we are committed to prioritizing customer satisfaction and want to ensure that you are happy with your purchase. We take pride in the quality of our candles and service. Our candles are made using the highest grade materials and our wax is food grade. We hand-dip all of our candles in the United States and test each candle to ensure it lights before shipping.
If for some reason you are unhappy with your order, we offer a 7 day return policy providing that that items are returned in their original condition and packaging.
Your Small Town Dusk® candle also comes with a 90-day warranty from the time of purchase. Warranty is only valid for candles purchased through us directly (not a retail partner) and proof of purchase must be provided in order to receive replacement.
Please click here for our full return policy and return instructions.
Customer Service Hours
Monday - Friday 9am - 5pm EST
If you contact us after hours via phone, please leave us a detailed message with your name, phone number and order number (if applicable).