WHOLESALE
TERMS
1
ORDERS
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Opening Order Minimum: $100
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Reorder Minimum: $50
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There may also be a minimum purchase requirement for each item. Each item purchased must be in multiples of the minimum requirement. If the minimum for an item is not ordered, it will automatically be adjusted to the next highest multiple.
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If your backorder falls below $35 it may be cancelled without notification.
2
SHIPPING
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Shipping costs are the responsibility of the customer and are determined by the weight, dimension, and destination of the package (not to exceed 15% of the total order).
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If a package is returned because the address provided to us was not correct, we are not responsible for re-shipping. We will contact the buyer for the correct address; shipping & handling charges will need to be re-paid before we can send the package again.
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We ship to U.S. and Canada only. Orders shipped to Canada, Alaska and Hawaii will be charged at international rates.
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Items are shipped UPS Ground or USPS from Lancaster, Pa. unless specified otherwise by the customer.
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All taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the recipient.
3
PAYMENT TERMS
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Credit Card - We accept Visa, Mastercard, Discover or American Express for orders. Payments are also accepted via PayPal and Square. Your credit card will be charged only when the items are shipped.
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Net Terms – Net 30 terms available after credit has been established with 3 vendor references and first order paid with credit card.
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Returned Checks - $35 will be added to your account for any returned or stop payment checks.
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Late Payments - Late charges of 1.5% per month (18% APR) will be added to all past due invoices.
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Collection Fees - If a customer account is forwarded to a collection agency, all additional legal or collection fees incurred will be the responsibility of the customer.
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All prices listed are in U.S. dollars and are subject to change without notice.
4
RETURNS
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Orders may be cancelled by emailing our customer service department at orders@smalltowndusk.com. Cancelled orders may be subject to a 20% restocking fee.
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Any shipping errors or damage claims must be reported by emailing our customer service department at orders@smalltowndusk.com no more than 5 business days from the date the product is received. Please retain all packaging material until the damage claim is resolved.
5
SELLING OUR ITEMS
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Small Town Dusk reserves the right to sell on all third-party selling platforms. Selling on Amazon, Etsy, and other third-party websites is prohibited. Wholesale customers can only sell our products on their own branded business websites.